At Soghate Bannu, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or purchase our products.

1. Information We Collect

When you use our website, we may collect the following information:

  • Personal Information: Name, email address, phone number, billing/shipping address, and payment details when placing an order.
  • Non-Personal Information: Browser type, device type, IP address, and browsing behavior on our site (for analytics and website improvement).

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.
  • Provide customer support and respond to inquiries.
  • Improve our website, products, and services.
  • Send updates, offers, or promotions (only if you opt in).
  • Ensure secure transactions and prevent fraudulent activity.

3. Cookies and Tracking Technologies

Our website may use cookies and similar tools to enhance your browsing experience. Cookies help us:

  • Remember your preferences.
  • Improve site performance.
  • Track website usage for analytics.

You can choose to disable cookies in your browser settings, but this may affect some features of our site.

4. Sharing of Information

We respect your privacy. Soghate Bannu does not sell, trade, or rent your personal information to third parties.
However, we may share your data with:

  • Payment processors to complete your purchase.
  • Shipping partners to deliver your order.
  • Legal authorities if required by law or to protect our rights.

5. Data Security

We take reasonable steps to safeguard your information against unauthorized access, disclosure, or misuse. However, please note that no method of online transmission is 100% secure.

6. Your Rights

As a valued customer, you have the right to:

  • Access the personal data we hold about you.
  • Request corrections or updates to your information.
  • Opt out of marketing emails anytime by clicking “unsubscribe.”
  • Request deletion of your personal data (subject to legal obligations).

7. Third-Party Links

Our website may include links to third-party websites (e.g., payment gateways, social media). Please note that we are not responsible for the privacy practices of these websites.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

📍 Address: Danish Abad, Serai Naurang, Bannu, Khyber Pakhtunkhwa
📧 Email: info@soghatebannu.com
📞 Phone: +92 310 1915828