Welcome to Soghate Bannu. By using our website and purchasing our products, you agree to the following terms and conditions. Please read them carefully, as they are designed to protect both you as a valued customer and us as a trusted business.

1. Using Our Website

  • By accessing our site, you agree to use it only for lawful purposes.
  • You must not misuse the site by introducing viruses, harmful content, or attempting to hack into our systems.
  • We reserve the right to update or change our website content, pricing, or product details without prior notice.

2. Products & Orders

  • All our spices are 100% natural and chemical-free, as described on our website.
  • Product images shown are for representation; actual packaging may vary slightly.
  • When you place an order, you agree to provide accurate and complete information for billing and delivery.
  • We reserve the right to cancel or refuse any order if fraudulent or suspicious activity is detected.

3. Pricing & Payments

  • All prices on our website are listed in Pakistani Rupees (PKR).
  • Payment must be completed at the time of checkout through the available secure payment methods.
  • In case of technical errors in pricing, we reserve the right to correct the mistake and inform you before processing your order.

4. Shipping & Delivery

  • We aim to deliver your order as quickly as possible, but delivery times may vary depending on your location.
  • Shipping charges (if applicable) will be displayed at checkout.
  • Once your order is shipped, we will provide tracking details where available.
  • We are not responsible for delays caused by courier companies, natural events, or circumstances beyond our control.

5. Returns & Refunds

  • We take pride in the quality of our spices. If you receive a damaged, expired, or incorrect item, please contact us within 48 hours of delivery.
  • For hygiene and safety reasons, opened or used spice packs cannot be returned.
  • Refunds or replacements will be processed according to our Refund & Return Policy.

6. Intellectual Property

  • All content on this website—including text, images, logos, and designs—belongs to Soghate Bannu.
  • You may not copy, reproduce, or use our content without written permission.

7. Limitation of Liability

  • While we ensure the highest quality standards, Soghate Bannu is not liable for any health issues arising from misuse, overconsumption, or allergies related to our products.
  • Always use spices in moderation and consult a healthcare professional if you have specific dietary restrictions.

8. Privacy & Data Protection

  • Your privacy matters to us. Any personal information you share is handled as per our Privacy Policy.
  • We use secure payment gateways and do not store sensitive financial details.

9. Changes to Terms

  • We may update these Terms & Conditions from time to time. Updates will be posted on this page with the latest effective date.
  • Continued use of our website after changes means you agree to the updated terms.

10. Contact Us

If you have any questions about these Terms & Conditions, feel free to reach out:

📍 Address: Danish Abad, Serai Naurang, Bannu, Khyber Pakhtunkhwa
📧 Email: info@soghatebannu.com
📞 Phone: +92 310 1915828